Listening and Power

Because it’s such a fundamental part of human interaction,  most of us assume that we must be excellent at listening. After all, we have been listening since we were children. We listen every day. And if we’re in positions of leadership, it’s often all day and every day that we listen. How could we practice…

Exercise: Belonging

Belonging – 5-8min The goal of this exercise is to bring you closer to understanding what you already know and practice about cultivating psychological safety. To learn more about psychological safety and why it’s important, you can check out my blog post about Google’s research on the topic–click here. This learning tool is called interactional moment analysis. The…

Google Does Psychological Safety

In the past few years, Google has taken a big interest in understanding what produces and maintains effective teams; because collaboration and teamwork is so central to what they do, they’ve devoted considerable internal resources to understanding how to build and maintain strong teams, and they’ve approached this learning in a very data-and-evidence-driven way. Parallel…

Micro to Macro and Back Again

The recent rise of the #MeToo Movement has made it almost impossible to ignore the problems of sexual harassment and assault that are happening across our organisations and cultural institutions. Almost no sector, realm or group of people has been untouched–it’s clear that the problem is bigger than any one individual, though it seems to…